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Our fans!

A quick update..

Proudly broadcast by... Love Bytes Monday, September 7, 2009 5 responses


Hi everyone,

Well, I know I have been supremely quiet this past fortnight. I have been struggling to simply get through each day with the volume of work that I have to do for both our home life and for Ankle Biters.

Our Grand Opening was absolutely fantastic and completely exceeded any expectations that we could have had for it! We were so overwhelmed by all of your support and were amazed that people travelled from as far away as Ipswich and Redland Bay to attend!

Unfortunately, chaos reigned on the day though (in a GOOD way!), and I wasn't able to shoot even a SINGLE pic! I am so regretful of this, especially so as our little Zali was quite the little star, putting in a "grand performance" of her own with our belly dancer, Henna!

Things are starting to settle down somewhat with our new store so I am feeling much more grounded and balanced and we are slowly moving into a routine of sorts with the store, which is great. The shop itself is extremely quiet, so we are desperately hoping that this will pick up when people start to find us, and we are trying to keep as optimistic as possible about this! :)

No news to tell on the internet scam thing unfortunately. We have now received a handful of letters from the CBA with, I think about 5 chargebacks having come back now, so the debt is slowly building. We are still waiting to hear from Today Tonight about the airing of the show, and we are feeling a bit let down about this as we turned down A Current Affair after promising Today Tonight the "scoop" and it has been now 3 weeks since they interviewed me.

We have some great local media support though, and were excited to find the above article on page 3 of our local paper, the North West News this morning. We had thought it would only be a small article, but was pleasantly surprised and we are very hopeful that it will direct some traffic through our doors!
Must get back to it, trying to get a much belated copy of the Ridgy Didge out!
Thanks for reading everyone! :)
tan.x.


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Drum roll please!!!

Proudly broadcast by... Love Bytes Sunday, August 23, 2009 0 responses


As you can see here, last year, for Molly-Rose's 6th Birthday, we had a Pirate Party, and had an awesome drumming performance by Elliot and Josie of Talkin' the Drum.

Well, we are so lucky to be welcoming them to our store opening on Saturday too!!

At 10am, everyone will have their spirits lifted by the awesome rhythms of the African drums, as the most effective way we could think of to create an atmosphere and drawer attention to our store!

They entertain like you wouldn't believe and it will be AMAZING to have them there.

Thanks so much to Josie and Elliot for going out of their way to make our day the true GRAND OPENING that we were hoping it would be!

We are (finally) becoming EXCITED!!

tan.x.

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Jumping Castle! Woohoo!

Proudly broadcast by... Love Bytes 1 responses



I just wanted to let you all know that I found the most reasonable Jumping Castle Hire place in Brisbane that I have EVER come across!

They are at www.ijump.net.au ! The lady that I spoke with is Margaret and she was so very helpful and obliging!

I have looked at hiring Jumping Castles for our kids birthdays before but they were always waaaaay out of our price range so I was really hesitant about enquiring, knowing that our budget is basically ZERO due to the whole scamming thing. Anyways, I was pleasantly surprised and really want to encourage others to give them a go!

I am hoping that the addition of a jumping castle to our grand opening will be a big hit and make for a really fun day for everyone. At least if no-one even turns up, I will know that our five kids will have a ball! lol. In light of all of the stress of the past few weeks, our kids certainly deserve a fun day without the tension that has been in our house ever since this all started.

Btw, we still have no update about the airing of the Today Tonight story, so many of you keep asking and I only wish I could offer more info. Will be sure to post it here as soon as we know anything at all!

tan. :)

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Scam Update!

Proudly broadcast by... Love Bytes 1 responses

Hi everyone,

Well the scammer(s) are still on the prowl! Today I received the following email, 3 separate times, and from 3 completely different email addresses/senders:

"Dear sales,

My name is chestnut morris the owner of chestnut morris
Int'lConsultant,I'm interested in purchasing some products from you for
some of my clients, i will like to know if you accept credit card for
payments and also which type of credit card you accept.

Also kindly let me know If it is possible to pick up from your store, as
i do have my own shipper that will be handling the shipment.

I will want you to get back to me with your product listing and price per
each or get me the product website where i can choose out of the vast
products you have.

Waiting for your reply so i can forward the products needed."

Further to this, I just had a phone call from the ACCC in response to my lodgement of it on Scamwatch and they said that it is absolutely PROLIFIC and they are getting hundreds of people every week who are being ripped off by these mongrels!

So, be VERY careful people, and make sure that you don't end up like us!

tan.x.

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Finally! Some good news!

Proudly broadcast by... Love Bytes Friday, August 21, 2009 2 responses

We are definitely officially opening our store next Saturday, 29th August!

Our store is very small, but we have been working hard on making it as beautiful as possible. We have decked it out in a range of eco-friendly fittings, many of which are second hand and/or recycled too!

Please join us for the official opening and invite as many people as possible to join us!!

We will be having:

- Free Face Painting & Balloons!
- Belly Dancing!
- Busking!
- Organic Sausage Sizzle!
- Great OPENING SPECIALS!
- Free Samples!
- Giveaways GALORE!

Come along and join in the fun!

On other news, the Commonwealth Bank has allowed us out of our Merchant Agreement (thanks to the assistance of our fantastic solicitor!) so that we are free to set up a new EFTPOS facility with the wonderful Bendigo Bank!

Still no news on the airing of our Today Tonight story though! We will be sure to post as soon as we know anything.

We are attending the Hillbrook Anglican School Sustainability Day tomorrow, so must go an prepare, but I must say that I am so relieved to actually be able to post something POSITIVE on our blog - FINALLY!

tan.x.

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From bad to not getting any better... :(

Proudly broadcast by... Love Bytes Monday, August 17, 2009 2 responses


Well, hi everyone.

It has been a week since I last posted and I have been procrastinating on posting as I really wanted to blog about something OTHER than this whole credit card fraud thing. It is really taking over the Ankle Biters blog and I am sad that something so negative is monopolising it.

I have been working really hard on uploading a huge range of gorgeous new toys and linen and much more up to our site this week and was hoping to do a big post with some gorgeous pics and a nice chit chat about it all.

Also, it was our beautiful Zali's birthday on Tuesday and it is Neo's 1st birthday tomorrow and we had a little Dora/Diego celebration on Saturday that I also wanted to share with you all.

I even managed to get a little bit of work started on our shop and was going to post some pics about that for you all too, but alas, it won't be possible.

Instead, I get to tell you the following, and I am going to put it all in point form to save some time:

- Today CBA has overdrawn our account to the value of $2400, which is the amount of the first chargeback that has come back due to the fraudulent transactions. We have never received any form of notification of this from CBA or any type of formal correspondence AT ALL from them to date, in relation to this.

- The only thing "in writing" that we have ever received from the CBA is their "fraud prevention pack" which arrived last Monday 10th August, about 2 weeks AFTER they called us to tell us of the stolen credit cards that were used.

- Elizar from Huggalugs is our life-saving ANGEL who so VERY VERY generously donated the services of her wonderful solicitor to assist us. He has been working on the case since late last week for us and today has reported that we may have a slightly positive outcome from it all, but that we are likely to be liable for at least some of the $24k in some way. (I can't go into detail here due to the legalities of it for now).
- The wonderful solicitor has however managed to negotiate some "breathing space" for us and CBA has agreed to not overdraw our account with anymore charge backs temporarily, which gives us enough time to get the hell out of there and get our business up and running again with a new bank... So Blair from Jirsch Sutherland, thank-you, thank-you, thank-you! And if anyone needs an AWESOME Intellectual Property lawyer for trade marking and or patenting your products/brand, please contact Blair, he will serve you wonderfully!

- Following on from the advice of many other small business owners on the Skout Trade Fair forums, we today visted the Bendigo Bank and they were very helpful, accomodating and gave us a wonderful sympathetic shoulder to cry on too! They have set us up with a new personal bank account and tomorrow we will have a new business bank account up and running too. They are also looking into alternative EFTPOS options for us so that we can get "back on the horse". I thoroughly recommend Bendigo to anyone needing a personal touch, they truly do live up to their claims.

- Many of you have asked when the Today Tonight story will be airing and/or has it aired yet.

The answer is that it hasn't yet aired and won't be airing for some time apparently. :( This is because they are doing quite a large story and it involves a great deal of research, with us being the centrally "featured" persons. It may even be a few weeks before it goes to air, apparently. So, I will be sure to post, twitter, blog etc about it as soon as we know anything!

Lastly, I really am getting so very anxious, I just can't stop thinking about our financial situation 24 hours per day right now, and have a constant knot in my stomach. Despite the fact that many people have tried to console us by saying "at least this is drawing attention to Ankle Biters" etc, our orders have all but ground to a halt. We haven't had a single order in almost a week now and I think it is because people are becoming scared that we can't provide them with a secure shopping environment.

I really want to emphasise to everyone that we are still providing the same beautiful products that we always have, and the same great service too. For those few orders that we have received over the past fortnight, delivery has been a little slower than normal due to all of the distractions we have been dealing with, but over all, we are trying our best to provide business as usual.

Please everyone, don't lose faith in us! The impact that this is having on our business only continues to worsen our situation as the bills are mounting and with no income to speak of there is no way that we can pay them.

We are still Ankle Biters - Everything For The Green Parent, and our range of gorgeous, hard to source products has been steadily growing to one that we are extremely proud to offer you. In fact, I have uploaded over 100 new products in the past week in preparation for our store opening so the range is even bigger than ever before!
We only hope that we have continued support as our bricks and mortar store is due to open on 29th August and may be very short lived if things don't start to turn around very soon!

Thanks again to everyone who continues to assist and support us. It means more than we can voice in a few words, and we promise that some day, in some way, we will return the favours you have all shown us.

Thanks so much,

tan, steve and our 5 little ankle biters.

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Today's update...

Proudly broadcast by... Love Bytes Monday, August 10, 2009 10 responses

....People are starting to take notice!!

Hi everyone,

Well, I am so swamped with all of this that I have barely had a moment to concentrate on our actual business (packing orders etc), so I am going to try and make this brief and give my poor kids some attention and get these orders packed...

Firstly, I need to give an EXTRA EXTRA EXTRA special thank-you to three very wonderful ladies!!

1. Jodie at http://www.lovemum.com.au/ - Jodie has been really campaigning hard for us and has drummed up a whole lot of support. I don't know what we did to deserve her, but Jodie is fast becoming our own personal little angel!

2. Stella at www.littlemissstella.com.au- Stella too has taken us under her wing somewhat and has been busy distrbuting press releases and passing on a GREAT MANY number of invaluable contacts for us to follow up. Stella has put me in direct contact with many of those "in the know" reporters and radio hosts etc and has even put her very own assistant "on the case" for us! Thanks so much Stella, you are a gem!

3. Johanna at www.strawberrycommunications.com.au - This morning I received an email from Johanna saying that she was sending a press release out that she had written. Within half an hour my phone started ringing and did not stop all day. Thanks to Johanna, we will be on the Brisbane Times website tomorrow and have Today Tonight coming over in the afternoon for an interview and story too! Everyone I spoke to today credited Johanna with being the reason that they made contact with us, and from the bottom of our hearts Johanna, we thank you so very much!

So, thanks to the three lovely ladies above and also the MANY, MANY ladies and small businesses that I listed in my previous post, and probably HEAPS more that I don't even know about who have been tweeting for us and Facebooking for us etc, we feel that we just might pull through this!

Logistically, I still don't know how we are going to AFFORD it, but at least we are feeling more optimistic about it.

Tommorrow I have to visit the police station again to add more depth to our story. And we have the Today Tonight stuff in the afternoon so I will be sure to update you all more on this as soon as I know more about it myself.

In the meantime though, I am absolutely aghast to reveal that over the course of today, I have received emails from 15 separate businesses, all of whom forwarded me the EXACT same email that I received from the perpetrator of this fraud. As well as this, there was another 8-10 different businesses who SAID that they received the email but had deleted it!! That is a grand total of almost 30 separate small businesses (most of whom are WAHMS!) that have been affected by this guy, and all of whom, except for us (!) have narrowly missed out on being victims here too!

God only knows how many more people out there have been targeted! These are only people on the Skout Trade Directory, so I am sure that there are many more outside of Skout who have been targetted but aren't aware of it all as they haven't had the opportunity to read the forums at Skout.

And here's the real clincher!! I just telephoned the guy and get this, he actually ANSWERED the phone!! My hubby got on the phone and tore strips off him and then he says to me "oh, I don't like the way your old man speaks to me". Ummm, like, mate, you are so lucky you are in another country, cause its not just speaking that he'd be doing to you!

Then he says to me "oh, you have 5 kids? i am so sorry, i don't want to hurt your family. i will send you $10k back if you give me your bank account details". Ummmmmmm, yeah right! You want our bank account details so you can clean it out too?? Well, I may as well give them to him cause I think we have a grand total of about .25c in it right now!! And what's he going to do rip of $10k from someone else's credit card and forward it to us?!? Not on your nelly sonny jim, don't be sending us any stolen funds, thanks very much, we're already up to our necks in it!!

Then, get this, he goes onto to say that he is homeless and his "friend" in the US had sent him the cards so that he could buy products and sell them to earn a living. hmmmmmmmm.... he's homeless but he has a mobile phone and a computer to send emails?? THEN, I say that to him and he responds with "oh, yes, I visited my friend who let me use his computer to send an email. WHAT?!? Your "friend" let you use his computer long enough to send at least 30 separate Australian businesses emails, some of who actually received the same email, multiple times, over a course of a number of days. I may have been stupid enough to fall for it once mate, but not again, not ever. You can tell me all the lies you like but I am not for a second going to buy into your sordid little web of tales that you are spinning in a bid to get yourself off the hook!!

Phew! Did that feel good! I certainly needed to get THAT off my chest! lol.

Ok, so here's the thing... Whilst I was speaking with him, I could hear others in the background saying the same kinds of things, and they were all male, Middle Eastern sounding voices. I am sure that this is a big, organised ring and that they are collectively targeting whoever they can and funneling money all over the world to feed their drug habits and god knows what else!

The paramount thing now is to stop them and prevent others from falling into the same situation and hopefully Today Tonight will help us to do this!

Thanks again to everyone who is following our story and this blog, we will continue to keep you all updated on any new twists and turns in the saga.

Please keep sending your stories to me as this all helps, and keep forwarding our blog, and facebook page etc to all of your friends and contacts through your tweets and emails etc, we need to get a huge following if we want to a) make the CBA crumble to public pressure and b) catch the mongrels that have done this to us and many others like us!

tan and clan.x.

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